Payments, currencies, and the money-back guarantee

Every Wedibox purchase is a one-time payment. The checkout says it in four words: “One payment. No subscription.” There’s nothing to cancel and nothing that renews. You’d only pay again if you actively buy something new: an upgrade, an upload extension, or a storage extension.

How payment works

Payments are processed by Stripe, the same payment platform behind millions of businesses. Wedibox never sees or stores your card number. You enter your details in Stripe’s secure form at checkout, and the Pay button always shows the exact amount you’re about to be charged. If your bank requires extra verification (3-D Secure), you’ll be walked through it and returned to your confirmation.

Cards work everywhere. Apple Pay and Google Pay appear at checkout when your device supports them.

Pay in your own currency

Wedibox checkout supports 8 currencies:

USD (US dollar)	EUR (euro)	GBP (British pound)	CAD (Canadian dollar)
AUD (Australian dollar)	MXN (Mexican peso)	INR (Indian rupee)	TRY (Turkish lira)

Prices are set in USD and converted at Wedibox’s own exchange table, so the price shown is the price charged. You’ll find the Currency selector during activation and on the extension windows; the pricing page uses the same selector, so what you compare there matches checkout.

The 14-day money-back guarantee

Every paid plan carries the guarantee shown at checkout (“14 day money back guarantee”): try Wedibox risk free, and if it’s not right for you, get a full refund within 14 days of purchase.

Per the Terms and Conditions, refunds are available when all three of these hold:

1. You request the refund within 14 days of purchase.
2. Your activation date hasn’t started yet.
3. You haven’t actively used the service features (uploading photos, distributing QR codes to guests, and so on).

This is why buying early is safe: if you purchase months ahead with a scheduled activation date and change your mind within two weeks, the full amount comes back.

To request a refund: email support@wedibox.com with your order number and the reason. Requests are reviewed within 3–5 business days.

Not refundable: purchases past the 14-day mark, events whose activation date has passed, actively used events, and physical QR mini cards once printed or shipped.

FAQ

Will I be charged again next year? No. Nothing recurs. If your storage period ends, you’ll be asked what you’d like to do (see What happens when your storage expires), but nothing is ever charged automatically.

Can I pay in a currency that isn’t listed? Choose the closest listed currency; your bank converts the rest. The charge itself is made in the currency you select.

My payment failed. Was I charged? No. A failed payment charges nothing; the Stripe form shows the reason so you can fix the details and try again.

Do prices include tax? The amount on the Pay button is the amount charged.