How to use promo and discount codes

Plans & billingAll plans

Wedibox discounts come in two forms: codes you type in (from a partner, a referral, or a promotion) and rewards you earn inside the app, which apply themselves automatically at checkout. They stack: multiple discounts combine on one purchase, up to a combined cap of 25%.

Plan: All plans · Where: the Checkout step of activation

Before you start

  • Discounts apply to your first plan purchase. They aren’t available on Wedding → All-in-One upgrades, since those already charge only the difference.
  • Earned rewards expire. The app shows how many days each one has left, so use them while they’re fresh.

Steps

  1. Start activating your event. Follow How to activate your event until you reach the Checkout step.

  2. Check your automatic discounts. Any rewards you’ve earned are already applied and listed above the total, for example Feedback discount or First photo discount, each with a ”−{X}% applied” chip. There’s nothing to type for these.

    the Checkout step with an earned discount row and its ”% applied” chip highlighted

  3. Enter a code if you have one. Type it into the Have a promo code? field and click Apply. The discount appears as a chip, and Total today updates immediately. Made a mistake? Remove the code with the small × next to it.

    the Have a promo code? field with its Apply button on the Checkout step

  4. Pay the discounted total. The Pay button always shows the final amount: what you see is what’s charged. If your combined discounts exceed the cap, the line “Combined discounts capped at 25%” tells you so.

How to earn the automatic discounts

  • First photo (15% off). From Your events, use the TRY IT NOW card: scan your own QR code and upload a test photo. The celebration screen (“Your first memory is live!”) reveals a 15% code, valid for 14 days. It’s saved to your account and auto-applies at checkout.
  • Feedback (20% off). Answer the three-question feedback survey when it appears and you’ll get a 20% code for your first purchase.
  • Referral (20% off). Friends who sign up through your referral link get 20% off their event. See How the referral program works.

Your active rewards are always visible on the Your events page: a banner reads “You have a discount ready to use,” expands to show each code and its expiry, and Use now takes you straight to checkout.

the rewards banner on Your events, expanded to show a discount code with its expiry

If something goes wrong

  • “Invalid code.” Check the code for typos and try typing it exactly as it was given to you. If it came from a friend, make sure it’s their current code.
  • “Could not validate code. Try again.” A connection hiccup; click Apply once more.
  • The discount is smaller than the sum of your codes: that’s the 25% combined cap working as intended.