Help for Wedibox Drops

Every guide for creators in one place: your account, uploads, the drop page, the email, and what the couple sees. Short steps, one answer per page.

Get started

Your account, the dashboard, and the first drop.

• How to deliver your first drop Walk through the five-step first-drop wizard: name the couple, set your studio link, add files, enter the couple's email, and create the drop.
• How to create a new drop Start a drop for a new couple from the New drop popup: title, event date, and the couple's email. Files are added on the drop page afterward.

Upload and organize

Phone uploads, cloud imports, albums, and stuck files.

• How to upload photos and videos to a drop Add photos and clips up to 20 GB each from your phone or computer. Uploads resume on their own after a dropped connection, a reload, or a closed tab.
• How to organize a drop with albums Group a drop's files into albums like Ceremony and Reception, move files between them, reorder, set the cover, and delete what should not be there.
• Fix a stuck or paused upload What each upload message means and how to get files moving again: a dropped connection, files to choose again, an ended session, full storage, or iPhone.

Personalize and publish

The drop page, the password, the email, and the link.

• How to personalize your drop page Choose the opening layout, colors, fonts, cover, grid, and a note for the couple. Set how you are credited on the drop. The preview updates as you type.
• How to password-protect a drop Ask the couple for a password before the drop opens. They type it once and the page stays open on that device for 30 days. Change or remove it any time.
• How to preview and send the drop email Write the email the couple gets with their drop link, preview it, save your wording as the default, and send it again later to any address.
• How to publish a drop and send the link Save the couple's email, decide whether they can download originals, publish, and Wedibox emails them one link. Copy or resend the link any time.

The couple side

What the couple sees and does with the drop.

• How favorites and creator picks work in a drop The couple hearts photos and clips in their drop. You see a Client favorites tab with a count per file, star creator picks, and keep your own list.

Account and plans

Settings, storage, and billing.

• How to manage your Drops account settings Update the name, studio, photo, handle, and role couples see on every drop, change your studio link name, reset your password, and sign out.